Got some questions about Kitchener Plumbing Pros? No problem – we’ve got answers.

Below you’ll find some of the more common questions we get asked.

If you don’t see yours here, feel free to give us a call – one of our friendly plumbers will be able to answer your question.


Because we’re a 24 hour emergency plumbing company in Kitchener-Waterloo, we’re happy to be here no matter what time of day. Keep in mind, however, that 24 hour emergency calls are billed at a higher rate.

Yes absolutely – all our plumbers are fully licensed and insured to provide plumbing services in Ontario.

Yes, absolutely. We’re happy to take a look at the extent of the damage and quote you on what needs to be done.

No, you’re better off dealing with an appliance repair company, or the store where you bought it if it’s still under warranty. We can help with running a water line to your fridge or dishwasher, and setting up all your laundry room plumbing, we can do any plumbing repair on what’s leading to your appliance, but not the appliance itself.

In general, it’s not the best idea to use these, as it can damage your pipes. Not to mention they’re terrible for the environment! Occasionally using them is no big deal, but if your drains are frequently clogged, it’s time to call in a plumber.

The answer to this question is almost always that there’s something blocking your drain. However, there are all sorts of things that can get in the way. We’ve found things you’d expect, like food remains and congealed oil, but you’d be amazed at what gets flushed down the drain. As well, tree roots can end up blocking a drain, believe it or not. Whatever it is that’s clogging your drain, Kitchener Plumbing Pros can help with drain cleaning and repair services.

Every drain is supposed to have a low bend called a trap – sometimes called a P-trap. As water drains, it collects in the trap and blocks sewer gases and other unpleasant odours from coming into your home. If your drain smells bad, it could be that there’s something wrong with the trap, or it was never installed in the first place. Either way, Kitchener Plumbing Pros can help – contact us today for drain repair services.

If water is dripping through your ceiling when a certain tap is on, avoid using that tap immediately and call Kitchener Plumbing Pros. And if it drips regardless of whether a tap is on, turn off your water supply and call Kitchener Plumbing Pros. The longer you wait, the more expensive this can become – it can even threaten the stability of your entire house.

If you notice low water pressure in the shower but the rest of your house has good water flow, it’s likely a problem with the fixture itself. Unscrew the showerhead and see if the water flows better without it. If it does, your showerhead likely just needs to be cleaned. If not, it might have something to do with your shower control.

Not only can we absolutely repair a rocking toilet, you ought to call us sooner than later to do it. It might not be any more than a minor inconvenience right now, but eventually it’s going to lead to a leaking toilet which may cause more significant damage. Call Kitchener Plumbing Pros for your rocking toilet repair before it becomes a bigger problem.

Yes, absolutely.

It’s not a bad idea. They use a lot less water, which is great for the environment and can help you save money on your water bill.


Call Kitchener Plumbing Pros Today

Got a question you didn’t find here?

No problem – we’ve got an answer for you.

Give us a call today at Kitchener Plumbing Pros – we’re here for all your plumbing needs.

Have leaky pipes, sump pump issue, clogged toilet or sewer drain?

Whatever your plumbing problem, well inspect the job and get it fixed right away!