We’re homeowners ourselves, so we know first-hand what it’s like to have something go terribly wrong in the blink of an eye. Luckily we know what to do with a plumbing problem, but most people don’t, especially when it falls into the emergency category.
If you’re facing a plumbing emergency, our number is right at the top there. Give us a call, and we’ll be there.
What Is Considered A Plumbing Emergency?
Here are some of the emergencies you can call us for, day or night, and we promise to get to you as quickly as we can manage.
Burst Water Pipe Repair
A burst water pipe can be caused by all kinds of things, but usually it happens during the freezing season. If a section of pipe is exposed to enough cold, the water sitting in it can freeze, expand and rip straight through the pipe, whether copper or plastic.
This is a tough one to handle on your own, not only because it often happens at night when temperatures dip. As well, you’re unlikely to be able to have the parts to repair it yourself until the next day when stores open again.
Burst pipes can cause a significant amount of damage, if not discovered and handled immediately, which is why you should be sure to take precautions if you leave home during a cold spell.
Make sure any problems are caught quickly, and be sure to leave your house sitter our number.
Frozen Line Repair
Frozen lines are what happens immediately before the burst water pipe situation above. If you happen to notice one of your pipes is slow, or you see a bulge in the pipe itself, call us immediately.
In this situation, try to get some additional heat near that pipe – though not too close – just enough to warm up the water so it doesn’t freeze any further. Even if you get the water moving again, though, be sure to get us in there quickly. The stress on the pipe will have weakened it, and we always recommend playing it safe when it comes to avoiding water damage.
Broken Sump Pump
A sump pump is designed to save your home from seeping water, so if it’s broken, it’s definitely not doing its job.
Whether the problem is from your original installation, or because you’re missing a battery backup in case of power failure, we can help get you back to rights quickly.
Backed Up Basement Drain Repair
If you’ve got a drain in your basement that is starting to back up all manner of liquid, you’re in for a long haul. Call us immediately, because these incidents can keep going until you’ve got a legitimate disaster on your hands.
No one wants to have to get insurance involved, or replace everything in their basement. The best way to handle backed up basement drains is to avoid them, but if that’s not possible, then be sure to call in the experts as soon as possible.
Overflowing Toilet Repair
Overflowing toilets often happen when there’s a blockage. Either way, you’re going to want help fast – toilet overflows are out of the ordinary for most people.
For these emergencies, call us quickly so we can mitigate the damage for you. We know how unpleasant these are, but we’re used to them and we have all the right tools on hand to deal with it for you quickly and with the least amount of fuss.
Storm Drain Overflow Repair
If you’ve heard the rain come down for hours, it’s probably a good idea to check your storm drain. If you have your eves-troughs connected directly to the storm drain, it can get backlogged during heavy rains, causing backup and possibly seepage into your basement.
If you notice that your storm drains are stressed, call us before you have issues seep into your home.
How To Deal With A 24 Hour Emergency Plumbing Situation
If you’ve got a plumbing 9-1-1, unlike when you have a medical 9-1-1, you should start by preventing further damage before making your emergency plumbing call.
We recommend turning off the water main at the source – yes, your house will have no running water, but this also means no more leaks.
Next, put a bucket under the leak to catch any remaining drips.
If you have some towels you’re willing to use, put them around the base of the leak to try to contain it, then give us a call so we can come get you out of your 24 hour emergency plumbing jam.
Call Kitchener’s Best Emergency Plumbing Company
Kitchener Plumbing Pros is your best local option for a reputable 24 hour emergency plumbing company. Our many years of experience and our dedication to putting our customers first is what has earned us this reputation.
We’re dedicated to being there for our clients, no matter what the time of day or night, and that’s a large part of why our customers are so loyal – they know that we’re dependable in plumbing emergencies.
If you’re experiencing one of the emergency plumbing problems listed above, give us a call – we’ll be there for you, too.